the matka

the matka App support

Contact
+91 4477408987

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The the matka:

Q1: How to log in after installing the the matka?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This method allows for easy and secure access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for the OTP to be sent. If you don't receive the OTP within the time limit, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active phone number. If the number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve any issues and get your account shifted successfully.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and use the updated app without any problems. This should fix any issues and allow you to play without issues.

Most Asked Questions Related To Withdraw In The the matka:

Q1: What is the minimum withdrawal amount in the the matka?

In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals can only be made from the money earned through gaming activities, not from bonus rewards. This means users cannot withdraw bonus amounts they have collected.

Q2: Is it necessary to do KYC for withdrawal?

To complete the process, ensure all your Know Your Customer (KYC) details are updated and saved within the app. This includes uploading your Aadhar card and linking your UPI and bank accounts. Saving these details will help facilitate a smoother experience.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours to complete. However, payment delays can occur, requiring users to wait up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds earned through gaming can only be used within the gaming platform and are non-withdrawable. Any winnings from playing games with the bonus can be withdrawn. This means the bonus itself cannot be cashed out, but winnings from it are available for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To check the status of your withdrawal, go to settings and review your transaction history. If your request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

Similar apps

Ratings and reviews